To cancel your subscription with Hemper, you have a couple of options available to you. It's important to note that in order to avoid being charged for the next cycle, you must take action at least 48 hours before your scheduled renewal date.
1. Customer Portal: The first option is to log in to your customer portal at Hemper.co. Once logged in, navigate to the subscription section where you can manage your account settings. Look for the option to cancel your subscription and follow the prompts to confirm your cancellation. This method allows you to have full control over your subscription and makes it convenient to make changes whenever you need to.
2. Email Support: If you prefer, you can also contact Hemper's customer support team directly via email at [email protected]. Send them an email requesting to cancel your subscription, making sure to include your account details and any other relevant information they may need to identify your subscription. The support team will guide you through the cancellation process and ensure that your subscription is properly canceled.
It's important to remember to initiate the cancellation at least 48 hours before your next scheduled renewal date to avoid being charged for another cycle. This gives Hemper enough time to process your request and prevent any future charges.
In my personal experience, I found the customer portal option to be the most convenient and straightforward method to cancel my Hemper subscription. The website was user-friendly, and the cancellation process was clearly outlined. However, if you encounter any difficulties or have specific questions, reaching out to the customer support team via email can provide you with personalized assistance.
To summarize, to cancel your Hemper subscription, log in to your customer portal at Hemper.co or email the support team at [email protected] at least 48 hours before your next scheduled renewal date. Take advantage of the customer portal's convenience or seek assistance from the support team via email.