A Berg system is a state-of-the-art dispensing system that is designed to streamline and automate the sales process in bars, restaurants, and other hospitality establishments. It consists of Berg dispensers and MicroSale terminals, working in tandem to capture and release sales automatically as each drink is poured.
The Berg dispenser is a revolutionary device that is installed on the back bar or in the walk-in cooler. It is connected to the MicroSale terminal, which is the point of sale system used by the establishment. The dispenser is equipped with various sensors and mechanisms that enable it to accurately measure and dispense different types of beverages, including liquor, beer, and wine.
When a bartender or server pours a drink, they simply need to tip a bottle over, push a button on a liquor gun, or push a button on a beer tap, and the Berg system sends a message to the MicroSale terminal with the respective PLU (Price Look-Up) number. This eliminates the need for manual entry of each drink, significantly reducing the chances of human error and saving time.
The Berg system provides several advantages for both the establishment and its staff. Firstly, it ensures accurate and consistent measurement of each drink, which helps in maintaining inventory control and reducing losses due to over-pouring or theft. The system can be programmed to dispense specific amounts of each beverage, ensuring that customers are served the right quantity every time.
In addition to accurate measurement, the Berg system also offers real-time tracking of sales. The MicroSale terminal receives the information from the dispenser instantaneously, allowing the establishment to keep track of the number of drinks sold, the revenue generated, and other key metrics. This data can be used for reporting, analysis, and decision-making purposes.
Furthermore, the automation provided by the Berg system simplifies the workflow for bartenders and servers. They no longer need to manually enter each drink into the point of sale system, which can be time-consuming and prone to errors, especially during busy periods. This frees up their time and allows them to focus on providing excellent customer service.
From a customer perspective, the Berg system ensures that they receive accurate and consistent drinks, as the measurements are standardized and controlled by the dispenser. This enhances the overall experience and satisfaction of the patrons, leading to repeat business and positive word-of-mouth.
The Berg system is a game-changer in the hospitality industry. It combines innovative technology with practicality to provide establishments with a more efficient and accurate way of managing their beverage sales. By automating the process and eliminating manual entry, it saves time, reduces errors, and improves customer satisfaction. Whether it's a bustling bar or a fine dining restaurant, the Berg system brings convenience and reliability to the forefront of beverage service.