Canceling your Cocoa Runners subscription is a straightforward process that can be done by contacting our team via email at [email protected]. To ensure that your cancellation is processed in a timely manner, it is important to reach out to us before the 10th of the month of auto-renewal.
It's worth noting that simply removing your credit card details from your account profile will not stop your subscription or prevent payments from being taken. To avoid any unintended charges, it is crucial to follow the proper cancellation procedure by contacting our team directly.
When reaching out to us, please provide your account details and clearly state your intention to cancel or suspend your monthly or quarterly subscription service. This will help us identify your account and initiate the cancellation process promptly.
In our commitment to transparency and providing the best customer experience, we would appreciate any feedback or reasons for your cancellation. Your feedback is invaluable to us as it helps us improve our services and offerings.
We understand that circumstances may change, and you may need to suspend or cancel your subscription for various reasons. Whether it's due to financial constraints, personal preferences, or simply taking a break, we respect your decision and aim to make the cancellation process as seamless as possible.
Our team is always ready to assist you with any questions or concerns you may have during the cancellation process. We strive to provide excellent customer service and ensure that your experience with Cocoa Runners is a positive one, even if you decide to cancel your subscription.
While we will be sad to see you go, we understand that our chocolate subscription may not be a perfect fit for everyone. We hope that you have enjoyed the chocolate discoveries and unique flavors that Cocoa Runners has brought to your doorstep.
If you have any further inquiries or require assistance with the cancellation process, please do not hesitate to reach out to our team. We are here to help and ensure that your subscription is canceled or suspended in accordance with your needs.
Thank you for being a part of the Cocoa Runners community, and we hope to have the opportunity to serve you again in the future.