Why did Drinkworks get discontinued?

Answered by Charles Pate

As an expert sommelier and brewer, I was quite disappointed to learn about the discontinuation of Drinkworks. It was a product that had a lot of potential, combining the convenience of a single-serve pod system with the sophistication of a sommelier-curated selection of wines and . However, there are several possible reasons why Drinkworks may have been discontinued.

1. Sales Performance: One possible reason could be that Drinkworks was not meeting sales forecasts. Despite the initial excitement and interest surrounding the product, it is possible that the demand did not meet expectations. This could have been due to various factors such as high pricing, limited availability, or lack of marketing efforts. Without sufficient sales, it becomes difficult for any product to sustain itself in the market.

2. Customer Satisfaction: Another reason for discontinuation could be low customer satisfaction. While Drinkworks aimed to provide a convenient and enjoyable beverage experience, if customers were not satisfied with the taste, quality, or overall experience of the drinks produced by the system, it could have led to a decline in demand. Negative reviews or feedback from customers can have a significant impact on a product's longevity.

3. Resource Allocation: Developing and maintaining a product like Drinkworks requires substantial resources, including research and development, manufacturing, marketing, and distribution. If the company behind Drinkworks found that the resources invested in the project were not yielding sufficient returns or were better allocated elsewhere, they might have made the decision to discontinue it. Sometimes, companies need to reevaluate their portfolio and focus on products with higher potential or align better with their overall strategy.

4. Collaboration Issues: Collaboration between two companies is not always smooth sailing. In the case of Drinkworks, it was a joint venture between Keurig Dr Pepper and Anheuser-Busch InBev. It is possible that the two companies faced challenges in working together, such as differences in priorities, strategies, or decision-making processes. If the collaboration was not fruitful or if it became increasingly difficult to align their visions for Drinkworks, it could have contributed to its discontinuation.

5. Shifting Strategies: Companies often reassess their strategies and goals, and sometimes products that were once promising might no longer fit into their future plans. Market trends and consumer preferences are constantly evolving, and if Drinkworks did not align with the companies' long-term strategies or if they identified more lucrative opportunities elsewhere, they might have decided to discontinue the product.

It is important to note that without insider information, it is difficult to pinpoint the exact reasons behind Drinkworks' discontinuation. The above possibilities are based on my experience and understanding of the industry. Ultimately, the decision to discontinue a product like Drinkworks is likely the result of a combination of factors, including sales performance, customer satisfaction, resource allocation, collaboration issues, and shifting strategies.