Do promotional items really work?

Answered by Nicholas Phillips

Promotional items have long been a popular marketing tool for businesses of all sizes. But do they really work? The answer is a resounding yes, and the facts speak for themselves.

First and foremost, a whopping 83 percent of people are more likely to do business with a brand that gave them a free promotional product. This statistic alone showcases the power of promotional items in influencing consumer behavior. When a company gives away a promotional item, it creates a positive association with their brand in the minds of the recipients. This positive association can lead to increased brand loyalty and repeat business in the future.

One of the key reasons why promotional items work so well is their ability to create a lasting impression. Unlike traditional forms of advertising, such as TV commercials or print ads, promotional items are tangible and can be kept by the recipient for an extended period of time. For example, if a company gives out branded pens at a trade show, the recipients are likely to use those pens in their day-to-day lives, constantly reminding them of the brand. This constant exposure helps to reinforce brand awareness and keeps the company in the forefront of the customer's mind.

Furthermore, promotional items serve as a form of free advertising. When recipients use or wear a promotional item, such as a t-shirt or a tote bag, they are essentially becoming walking billboards for the brand. This can generate valuable word-of-mouth advertising and increase brand visibility in the marketplace. Additionally, promotional items have the potential to reach a wider audience beyond the initial recipient. For example, if someone receives a branded mug and uses it at their workplace, colleagues or clients may also see the mug and become aware of the brand.

Another reason why promotional items are effective is their ability to create a sense of reciprocity. When a company gives away a free promotional item, it triggers a psychological response in the recipient, making them feel indebted to the brand. This feeling of indebtedness often leads to increased customer loyalty and a higher likelihood of doing business with the brand in the future. I personally experienced this when I received a free promotional opener from a local winery. Not only did I feel grateful for the gift, but I also became more inclined to purchase their wines and recommend them to others.

Promotional items also have the potential to create a sense of exclusivity and reward. When a company offers a limited edition or exclusive promotional item, it can make customers feel special and valued. This can foster a sense of loyalty and encourage repeat business. For instance, I once received a limited edition glass from a craft brewery as a thank-you for being a loyal customer. Not only did I feel appreciated, but I also became more likely to continue supporting their brand and trying their new beers.

Promotional items are a highly effective marketing tool. The statistics clearly show that they can positively influence consumer behavior and increase brand loyalty. By creating lasting impressions, serving as free advertising, triggering reciprocity, and fostering a sense of exclusivity, promotional items have the power to leave a lasting impact on customers. So, if you're looking to boost your brand's visibility and attract new customers, investing in promotional items is certainly worth considering.