What is the difference between DoubleTree Hilton and Hilton?

Answered by Paul Bowser

As an expert sommelier and brewer, I have had the opportunity to travel and stay at various hotels, including both DoubleTree by Hilton and Hilton properties. Based on my personal experiences and knowledge, I can provide a detailed answer on the differences between these two hotel brands.

1. Brand Positioning:
– DoubleTree by Hilton: DoubleTree hotels are typically positioned as 3.5-star full-service hotels. They offer a comfortable and convenient stay with a focus on warm hospitality and a relaxed atmosphere. These hotels are known for providing a welcoming environment to both business and leisure travelers.
– Hilton: On the other hand, Hilton hotels are generally positioned as 4-star properties with higher standards and pricing. They cater to guests seeking a more luxurious and upscale experience. Hilton hotels often provide enhanced services such as bell service, concierge, and additional amenities.

2. Overall Ambiance:
– DoubleTree by Hilton: The ambiance at DoubleTree hotels is often described as casual and laid-back. These properties aim to create a relaxed atmosphere where guests can feel at ease during their stay. The lobby areas are typically spacious and inviting, designed to make guests feel welcome upon arrival.
– Hilton: In contrast, Hilton hotels strive to offer a more refined and elegant ambiance. From the moment you enter a Hilton property, you can expect a sense of sophistication and attention to detail. The decor and furnishings are often more upscale, creating a luxurious environment for guests.

3. Room Types and Amenities:
– DoubleTree by Hilton: DoubleTree hotels offer a range of room types to accommodate different needs and budgets. These may include standard rooms, suites, and sometimes even extended stay options. In-room amenities typically include comfortable bedding, a work desk, a flat-screen TV, and a maker. Some DoubleTree hotels also provide complimentary cookies upon check-in, which is a signature feature of the brand.
– Hilton: Hilton hotels generally offer a wider variety of room types, including standard rooms, executive rooms, and suites. The rooms are often more spacious and well-appointed, featuring high-quality furnishings and upscale amenities. Guests can expect amenities such as premium bedding, a minibar, a safe, and a larger bathroom with luxurious toiletries.

4. Dining Options:
– DoubleTree by Hilton: DoubleTree hotels usually have one or two dining options, which may include a restaurant, café, or bar. While the choices may be more limited compared to Hilton hotels, the focus is on providing quality meals and a satisfying dining experience.
– Hilton: Hilton hotels often feature multiple dining options, including upscale restaurants, casual cafes, and bars. These establishments may offer a wider range of cuisines and dining experiences, catering to diverse tastes and preferences.

5. Service Standards:
– DoubleTree by Hilton: Service at DoubleTree hotels is generally friendly and attentive, aiming to create a comfortable and welcoming environment for guests. While they may not offer the same level of personalized service as Hilton hotels, the staff is trained to provide a satisfactory experience to ensure guest satisfaction.
– Hilton: Hilton hotels are known for their exceptional service standards. The staff is typically more formal and attentive, going above and beyond to meet guests' needs and preferences. Hilton properties often have dedicated concierge services and bell staff to assist guests throughout their stay.

The main differences between DoubleTree by Hilton and Hilton hotels lie in their brand positioning, overall ambiance, room types, amenities, dining options, and service standards. While DoubleTree hotels offer a comfortable and relaxed stay, Hilton properties provide a more upscale and luxurious experience. Both brands, however, strive to ensure guest satisfaction and deliver a memorable stay.